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CTL FAQClick on the ladybug to search the CTLfaq... |
The default settings may block messages which you wish to receive. Blocked messages are not placed in quarantine and you may never know the sender was trying to contact you unless you find out via other means. While you may whitelist addresses you wish to be delivered, it can be difficult to anticipate all potentially valid sources.
The default settings also cause certain messages (those scored between 2.1 and 2.5) to be delivered with a tagged subject line prefaced with the phrase "[POSSIBLE SPAM]". Should you reply to a valid message so-tagged you may upset the sender unless you edit out the tag before sending. Having all potential spam assembled into as few places as possible seems a better alternative.
Because of these issues, we recommend you elect out of the default spam scoring settings. You may do so via the following steps...
Logon to the Barracuda at http://spam.mail.ufl.edu via your Gatorlink credentials.
You will initially be shown your "QUARANTINE INBOX" as demonstrated below.
Since you need to change your preferences, you must click on the "PREFERENCES" tab to change to that view.
Then you need to click the "Spam Settings" sub-tab in order to view the current Spam Scoring settings. The image below shows settings which are configured to use the System Defaults.
To change the scoring levels you need to stop using the system defaults. To do that you must click the "No" button to the right of "Use System Defaults" and then click the corresponding "Save Changes" button. This will result in the following display; note the green "Configuration updated" message.
Finally you need to change the various values to those shown below and again click the "Save Changes" button.
The Tag level of "10" prevents all tagging. The quarantine level of "2.1" aggressively quarantines suspected spam. You may need to whitelist newsletters and the like that you want to receive, but the user interface makes that relatively painless and after that has been done you should find very few false positives are quarantined--the Barracuda is very good at what it does.
Most importantly of all, with the Block score set to "9" only messages which are "definitely spam" will be totally blocked. If you are really paranoid about that, you could set the block value to "10", but that truly should be unnecessary.
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Last edited 1/31/2008 |